Please send NEW, UN USED, RETURNS IN ORIGINAL PACKAGING to:
Sin City Skates
8280 CLAIREMONT MESA BLVD
SAN DIEGO, CA 92111
Please pack up your order the way you got it with as much information as you can. The more information you include, the faster we can process it. Please include:
The name on your order (usually your account name or credit card name of the purchaser), your order number, Your contact information, including email and a daytime phone number and reason for return.
All items must be in *brand-new* condition for return or exchange. Please pack it up the way you got it.
Most items are covered by limited factory warranties for defects or damage in materials and workmanship. Roller skating is tough on gear; normal wear and tear is not warrantied. We'll help you sort out warranty issues with the manufacturers as painlessly as we can.
Manufacturer warranties are VOIDED for both unmounted boots and unmounted plates if YOU mount them. Most warranties are very clear: you must have the authorized retailer you purchased the components mount them. Anything you get from us must be as we sold it to you (meaning unmounted) OR mounted by us to be covered by warranty. If you have any questions about a specific manufacturer's policy, please ask!
Once received we will inspect items and process refund. We do not cover return shipping.
Used Items are NOT returnable or exchangeable. Not even gently used. Items must be brand new.
Custom skates are NOT returnable. Custom skates include anything made in custom colors, widths, sizing or with custom features.
Please contact us if you have any questions: